All services excluding Virus Scan and Service plans come with a 30-day warranty.
All customers who are 62 years or older will receive 10% off their total bill.
All customers who are currently serving or have previously in the military will receive 10% off their total bill.
*You may be asked to show some form of ID in order to receive discount*
A PDF version of our services and price is available for download here
Have a new or used computer with no service plan or warranty? Have a computer that at the end of it’s life cycle or no longer receives updates/support? Need work done on your computer more than 7 times a year or monthly?
Then we have an answer for you! Try one of our service plans for your needs. Whether it basic computer services or complex services need
to solve your problems. Our plans maybe right for you!
We offer 3 different plans with your choice of 2 different contract length, 12 months or 6 months. With the option to pay either monthly or in full for your 12 or 6 month contract.
*Please Note: Plans don’t automatic renew unless customers ask. We will however ask you closer to time your plan ends, if you like to renew again*
All services plans cover 1 computer only.
If you would like more service plans, to cover additional computers, we can setup additional service plans with an additional cost but with a discount.
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* Will install updates only for supported OS (Windows 7 and up), past monthly updates missed by current (Windows 7 and up) and past OS (Windows Vista and older), and updates for out of support OS (Windows Vista and older). Removing updating available only for OS who have Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10.
** For Basic and Advance plans: 1 per contract for 6 months and 2 per contract for 12 months.
For Deluxe plan: 1 Basic File and 1 Advance File Cleaning for 6 months contracts and 2 Advance File Cleaning and 1 Basic File Cleaning for 12 months contracts.
*** This part of the service is for installing programs and/or addons, the user wants to install on their computer or for programs and/or addons needed for the computer. This service also include removal of programs and/or addons on your computer, if needed.
**** Must have or must get antivirus software in order to use this part of the service plan. We will setup your computer to do a schedule virus scan monthly or weekly (depending on your plan) on a day and time (you choose). When your scan finish, you can either exit the program or you can call us and tell us what the scan found (if it find something) . We can either help you and walk you through what to do or we can come out and look at it.
Please note: In order for schedule scans to get started and done. You MUST have your computer on before the schedule time and keep it on until the scan is completed.
***** Discounts that come with a Service plan only apply to Deluxe plan(s). Discounts are 10% off Internet Popups and Error Message help services. Discounts only apply to customers who are active in a 12 or 6 month contact.
Are you a business with computers that have no service plan or warranty? Are you a company with no IT staff to help you? Need someone to keep an eye on your computer(s) while your keeping your business afloat.
Then we have a solution for you! Try one of our business service plans for your needs. Whether it basic IT services or Deluxe IT services need to solve your problems. Our plans maybe right for you!
We offer 2 different plans with your choice of 2 different contract length, 12 months or 24 months. We also offer a custom service plan, where we can fit it to your budget and/or your needs and we can give you an estimate for your custom plan.
*Please Note: Plans don’t automatic renew unless you ask. We will however ask you closer to time your plan ends, if you like to renew again*
Basic and Deluxe services plans cover up to 6 computers. Custom plans can cover as many computers as we agree on during the estimate.
If you would like to add additional computers to your plan, we can do that but there will be an additional fee added to your cost per year.
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* Must have or must get antivirus software in order to use this part of the service plan. We will setup your computer to do schedule monthly or weekly virus scan(s) (or both) on a day and time (you choose). When your scan finish, you can either exit the program or you can call us and tell us what the scan found (if it find something) . We can either help you and walk you through what to do or we can come out and look at it.
Please note: In order for schedule scans to get started and done. You MUST have your computer on before the schedule time and keep it on until the scan is completed.
** Plans include unlimited program(s) and addon(s) installs and uninstalls during plan’s service period.
Please note: We will not uninstall any program(s) and/or addon(s), that are needed by your computer system or any other program(s) to operate correctly.
*** We will update all outdated software(s)/programs(s) to newest or current version available (if updates for the software/program are available). We will not update software(s)/program(s) to the most current version, if the program(s)/program(s) requires you to paid for newest version or requires you to have a paid membership. If you do wish to update then we updated your software(s)/program(s) but you will have to pay additional fees for the paid update.
Please note: depending on software/program’s life cycle and OS’s life cycle. We may not be able to update outdated software/program. Results may vary.